Beep

Beep

Support

Help, FAQ, and contact for Beep — loyalty and gift cards in one place.

Need help?

The fastest way to reach us is info@titdev.nl. We try to respond within a couple of business days. Please include your iOS or Android version, which store’s card was involved, and what you were doing when it went wrong.

Frequently asked questions

Do I need an account?

No. Beep has no account, no login, and no sign-up. Open it and add a card. Your cards live on your device.

How do I add a card?

  • Tap the + button, point the camera at your physical card and press the shutter — a yellow outline marks the barcode once it’s in view. From that one photo Beep reads the number, usually works out which store it is from the text printed on the card, and finds a gift card’s PIN. It then shows you the card as it will be saved; check it and tap Save. If the barcode can’t be read, Beep asks you to try again.
  • If the camera can’t help — a worn card, a card you only have the number for — tap Enter number, type it in and pick the store yourself.
  • Moving from another app? Take a screenshot of each card, then tap Choose photo and pick up to 30 at once. Beep reads them one after another (“Card 2 of 5”) and tells you first if any had no barcode it could read; Skip passes over a card, and swiping the sheet down stops the batch.

My store isn't in the list

More than 800 stores come built in; Settings → Bundled stores shows them all. If yours isn’t there, add it by name and pick a colour — a card you made works exactly like a bundled one, including in Apple Wallet. To have it added for everyone, tap Suggest a store in Settings: it opens a short form in your browser that asks for the shop, not for your cards. We’ll look at adding its logo in an update.

Which barcodes does Beep support?

EAN-13, EAN-8, UPC-A, Code 39, ITF, Code 128, QR, PDF417, and Aztec. That covers effectively every loyalty and gift card sold in Europe.

The till scanner won't read my screen

  • Turn the brightness up if your screen is dim. Beep keeps the screen awake while a card is open but leaves the brightness to you. And don’t cover the barcode with your thumb.
  • A screen protector with heavy matte finish or a cracked screen scatters the laser. Tilting the phone slightly usually fixes it.
  • Every cashier can also type the number in. It’s printed under the barcode on the card screen for exactly this reason.

It picked the wrong store when I scanned

Beep reads the store name off the card itself and only accepts a match it’s confident about — it would rather leave the store blank than guess wrong. Before you save, tap Change next to the store to pick another from a list with search. Once the card is saved, open it, tap Edit, and change the store. The number stays as scanned.

What about the PIN on a gift card?

When the card labels its PIN (“PIN”, “pincode”, “CVC”, and so on), Beep fills it in. On iOS 27 with Apple Intelligence turned on, Apple’s on-device model also reads the photo and can find a PIN with no label, such as one in a scratch window — Beep only takes it if that number is printed on the card on a line of its own and isn’t part of the card number. Otherwise, if it finds unlabelled numbers that look like a PIN it shows them and asks you to pick, rather than guessing — a wrong PIN looks perfectly fine until it fails at the till.

How do gift card balances work?

Enter the amount the card started with, then log what you spend. Beep tracks the balance and the bar on the card — it does not contact the retailer, so the figure is whatever you’ve told it. Topping a card up above its original amount raises the ceiling automatically. The Gift card tab shows what’s left on all your gift cards together.

How do expiry reminders work?

Give a card an expiry date — gift cards have an Expires switch when you add them and a row for it under the balance on their own screen, and any card can get one under Edit — and Beep sends a notification 30 days and 7 days before, in the morning. A date less than a week away gets one reminder on the last day instead. A gift card you’ve logged down to zero isn’t reminded about. Tap a reminder to open the card.

Beep asks for permission when you first save a card with a date. To turn reminders off, use Expiry reminders in Beep’s Settings. If you already had dated cards before Beep 1.2, Settings offers Turn on notifications; if you said no earlier, it takes you to iOS Settings to allow them.

Can I open a card from the Home Screen, Siri or Spotlight?

Yes. Add Beep’s widget the way you add any widget: the small one shows a card you choose, the medium and large ones your first six or twelve cards, in your own order. There are Lock Screen widgets too and, on iOS 18, a control for Control Centre. Say “Open [card] in Beep” to Siri, or, on iOS 18, type the card’s name in Spotlight. Widgets show a card’s name, colour, logo and gift-card balance — never its number or PIN; tap one and the card opens in Beep.

Do my cards sync to my other devices?

Yes, if you’re signed in to iCloud. Sync runs through your own iCloud private database — Beep has no server holding your cards. Settings shows what sync is actually doing, including when it isn’t working, because a wallet that quietly stopped backing up is worse than one that says so.

I use Beep on Android. What’s different?

Beep for Android, from Google Play, runs on phones and tablets with Android 8 or later. Your cards, the 800+ stores, gift card balances and PINs and the expiry reminders work as they do on iPhone, and so does adding a card: one photo with the shutter, from which Beep reads the barcode, the store and a labelled PIN on the phone. With no Apple Intelligence, numbers that could be an unlabelled PIN are shown for you to tap. What’s different:

  • Google Wallet instead of Apple Wallet, one card at a time. The pass carries the store, the number, a gift card’s PIN and the expiry date, but no balance, and Google keeps it — the Android privacy policy says exactly what goes to Google.
  • Home screen widgets as on iPhone; instead of Siri, Spotlight and the Lock Screen, shortcuts when you touch and hold Beep’s icon, and a Quick Settings tile that opens the card you choose.
  • No iCloud sync: Export cards under Settings → Backup writes your cards to one file (see the next question).
  • The language is under Settings from Android 13; on older versions Beep follows the phone’s language.

How do I move my cards to a new phone?

  • iPhone to iPhone: sign in to the same iCloud account on both and your cards sync across.
  • Android to Android: on the old phone, tap Export cards under Settings → Backup; it writes one file with every card, its history and its photos. On the new phone, tap Import cards and pick that file. Anyone who has the file can read the cards in it, PINs included, so keep it somewhere only you can get to. Android’s own backup also brings your cards and their history, but not their photos, to a new phone set up with the same Google account.
  • Between iPhone and Android: not yet. Beep for iPhone can’t read an export file.

Why do all my Beep cards stack together in Apple Wallet?

Apple Wallet groups passes automatically by the certificate they were signed with, and every Beep card shares one. Passes can only be forced apart if they’re event tickets or boarding passes, which loyalty cards aren’t. Swipe the stack to move between them.

My barcode looks different in Apple Wallet

On iOS 27, a card printed with EAN-13, UPC-A, Code 39 or ITF keeps its own barcode in Wallet. Up to iOS 26, Wallet could show only QR, PDF417, Aztec and Code 128, so there the same pass shows Code 128; EAN-8 is Code 128 on every version. The number is unchanged, which is what the till looks up, and Beep says so on the card screen whenever Wallet will show Code 128. A pass added before Beep 1.2 has only the Code 128 — add the card to Wallet again to get its own barcode.

The balance in Apple Wallet is out of date

A Wallet pass is a snapshot of the card at the moment you added it. When you log a spend or change the card, Beep says “Apple Wallet still shows the earlier version” under the Add to Apple Wallet button: add it again and the pass in Wallet is replaced, not duplicated. Beep keeps track of this for passes added with version 1.2 or later; for an older pass, just add the card again.

Can I change the language or the theme?

Yes, both in Beep’s Settings. Under Language, pick English, Nederlands, Deutsch, Français or Español — or System, to follow your iPhone — then reopen Beep to see it in the new language. Light, dark, or follow-the-system is under Appearance.

How do I delete my data?

Delete a card and it’s gone from the device and, if sync is on, from your iCloud. Delete the app and everything local goes with it. There’s no account to close and no server-side record to request, because none is ever created.

Do I have to pay?

No. Beep is free, with no in-app purchases, no subscription, and no advertising.

Other links

Download on the App StoreGet it on Google Play