Tulp
Support
Help, FAQ, and contact for Tulp: Inburgering & KNM Prep.
Need help?
The fastest way to reach us is info@titdev.nl. We try to respond within a couple of business days. Please include your iOS version, your device and the app’s language; about a word or a KNM question, its Dutch text.
Frequently asked questions
How do I get started?
- Pick the language Tulp should use: English, 简体中文 or 日本語.
- Choose where to start: Start from A2, or Focus on B1 if you know the basics.
- Set how many new words you want a day, and whether you want a daily reminder.
- Then tap Continue on the Words tab. Reviews are scheduled for you from there.
How do Forgot, Unsure and Know it work?
Rate how well you knew the word. Each button shows when the word will come back if you choose it — sooner for Forgot, later for Know it — and Tulp’s scheduler (FSRS) plans the next review from your answer. Tapped Know it by mistake? Tap Oops, I got it wrong before you go on.
Can I change the language?
Yes: Me → Language. Pick English, 简体中文 or 日本語; menus, meanings, translations, explanations and reminders all switch. Tulp has no Dutch interface — the Dutch is in the words, examples and questions, and every KNM explanation is also given in simple Dutch.
How do I change my level or daily goal?
In Me: Level, New words per day and New phrases per day. Turn on KNM words first to learn the words used in KNM questions before other words of the same level.
I'm not getting the daily reminder
- Check that Me → Daily reminder is on, and the time.
- Allow notifications: iOS Settings → Tulp → Notifications.
- On days you’ve already finished, the reminder stays quiet on purpose.
I can't hear the pronunciation
Turn up the volume (Tulp plays sound even with the silent switch on), and check Me → Play pronunciation automatically and Speech speed. Tulp uses the best Dutch voice installed on your device; for a better voice, download an enhanced Dutch voice in iOS Settings → Accessibility → Spoken Content → Voices.
Are these the official KNM exam questions?
No. They are original practice questions written by TIT from official government information, not DUO’s exam questions, and Tulp is not affiliated with DUO or the Dutch government. Each question links to an official source; check inburgeren.nl for the latest rules.
A question, translation or word is wrong
Please email us the Dutch text and what’s wrong. Rules change, and we correct the content in app updates.
Does my progress sync to my other devices?
No. Tulp has no account and no server, so your progress stays on the iPhone you study on. Moving to a new iPhone? Restoring a backup of your old one (iCloud Backup or a computer backup) brings Tulp’s progress with it, like other app data.
How do I reset or delete my data?
Me → Reset all progress erases your word reviews, KNM answers and exam history. Deleting the app deletes all its data on that device. See the privacy policy for details.